Shipping Policy

At PureCompress, we believe in transparency and efficiency. Below, you'll find all the essential information about our shipping process to ensure a seamless shopping experience.

Order Processing, Shipping, and Delivery Times

Our average delivery times are as follows:

  • Order Cut-Off Time: Orders placed before 23:00 CET are processed within 1-2 business days.
  • Processing Time: 1-2 business days (Monday to Friday).
  • Shipping Time: 3-6 business days.
  • Estimated Total Delivery Time: 
    • United Kingdom: 4-8 business days.
    • Ireland: 4-8 business days.
  • Deliveries take place from Monday to Friday.

Shipping Information

  • Shipping Methods: We ship via Royal Mail, DHL, and FedEx for fast and reliable delivery.
  • Shipping Costs: No hidden fees – the price you see at checkout is the final cost.
  • Shipping Address: Orders are shipped to the address provided at checkout. Please verify your details before completing your order.

Order Tracking

  • Tracking Information: Once your order is shipped, you will receive a tracking number to monitor your shipment in real time. Please note that it may take some time for the Track & Trace status to be updated.
  • User-Friendly Status Check: Easily check your order status through our website with simple instructions.

Changes to Your Order

If you need to modify your order, contact us at info@purecompress.com as soon as possible. Please note that once an order has been shipped, changes are no longer possible.

Lost or Delayed Shipments

If your package is lost or delayed, please reach out to us immediately at info@purecompress.com. Our team will assist you promptly.

Returns & Exchanges

  • Return Policy: You can return your order within 30 days of receiving it.
  • Return Shipping Costs: The customer is responsible for return shipping fees.
  • Missing Items: If any items are missing from your order, contact us immediately at info@purecompress.com, and we will resolve the issue as quickly as possible.

Cancellations

  • Deadline: Orders can be canceled as long as they have not yet been processed or shipped.
  • Procedure: Email us your order details at info@purecompress.com.
  • Refund: If the cancellation is successful, we will refund the full amount according to our return and refund policy.

Incorrect Shipping Address

Please check your shipping address carefully before finalizing your order. PureCompress is not responsible for orders sent to an incorrect address. If you notice an error, contact us immediately at info@purecompress.com. Address changes may be limited after shipment and could incur additional fees.

By placing an order with PureCompress, you agree to the terms outlined in this shipping policy.

Contact

We're happy to assist with any questions or concerns:

E-mail: info@purecompress.com
Store Name: PureCompress

Company Name: PureCompress

Thank you for choosing PureCompress! We look forward to providing you with an exceptional shopping experience.